J. M. Badiyani, Krupa Jagani
The
purpose of this study is to investigate customer satisfaction with online
shopping in the Bhavnagar
city. In addition, numerous characteristics of internet purchasing users were
investigated. The data will be obtained from respondents using a questionnaire
that will be sent to them on a set schedule. According to the findings of the
study, the future of e-tailors in India, particularly in cities, appears to be
very bright. For our clients, online purchasing provides the greatest pricing,
high-quality products, and a completely hassle-free shopping experience. Any
e-tailor company's success in India is determined on its popularity.
Customer
satisfaction, E-tailing, online shopping, Bhavnagar city.
VOL.14, ISSUE No.1, March 2022