J. Eugene
The
hospitality sector has been witnessing tremendous changes of late in terms of
gender diversity with the increased participatory role of women at all levels
of the workforce. The global food and beverage, and lodging industries have
been proactively getting women on board down the years, recognising their
important role in enhancing visitor satisfaction translating into repeat
visits. This trend is however more widespread and popular in developed
countries. India’s unique cultural values, social traditions, conventional
customs, gender stereotyping, conservative attitudes and religious beliefs have
all been challenging age-old obstacles that have largely hindered the greater
employment and integration of women in the hospitality sector’s labour market.
It is only from the 1960s that the women workforce in the Indian precincts saw
limited presence and then slowly grew in numbers. This analytical research
paper actively seeks to explore and highlight the trajectory of women employees
in the hotel industry. Accurate and
objective data for this investigative analysis is obtained from several leading
five-star hotels in Chennai. Insights into the hospitality sector are obtained
through interaction with a number of women holding managerial positions. The
gathered data is decoded, and variables that help it are extracted. This
research study on the work trends, changing industry dynamics and
administrative challenges encountered by women in the hospitality sector can
help establish gender parity by promoting a greater number of women to join the
ranks and raise the profile of women in the hotel industry.
Career,
Challenges, Hotels, Success, Women, Workforce
VOL.15, ISSUE No.3, September 2023